Privacy Policy

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Woodsides Pharmacy Privacy Policy
Effective date: 13/09/25

At Woodsides Pharmacy, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase from us.

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Information We Collect

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When you use our website, we may collect the following information:

• Personal details (name, address, email, phone number) when you place an order.

• Payment information (processed securely via our payment provider — we do not store card details).

• Account login details if you register with us.

• Browsing data (such as cookies, IP address, and site usage) to improve your shopping experience.

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How We Use Your Information

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We use your information to:

• Process and deliver your orders.

• Communicate with you regarding your purchases, account, or customer service queries.

• Send you updates, promotions, or newsletters (only if you opt-in).

• Improve our website, products, and services.

• Meet legal and regulatory requirements.

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Cookies

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Our website uses cookies to enhance your shopping experience, track site usage, and remember preferences. You can disable cookies in your browser settings, but some site features may not work correctly.

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Sharing Your Information

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We will never sell your personal data. We may share your information with trusted third parties only when necessary, including:

• Payment processors (to complete your transaction).

• Delivery companies (to deliver your order).

• IT and website support providers (to keep our website secure and running smoothly).
  All partners are required to protect your data and comply with data protection laws.

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Data Storage & Security

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We take appropriate technical and organisational measures to protect your information. Data is stored securely and only kept as long as necessary to fulfil the purposes outlined above or to meet legal obligations.

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Your Rights

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Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal data (where legally permitted).

• Restrict or object to how we use your data.

• Withdraw consent to marketing at any time.

To exercise these rights, please contact us using the details below.

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Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Woodsides Pharmacy
38-42 Church St, Ballymena bt436df
mail@woodsidespharmacy.com

02825652462

 

If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK: https://ico.org.uk